We’re here to listen, support, and help guide you toward better mental well-being. Whether you have questions about our services, want to speak with a therapist, need help choosing the right care, or simply wish to reach out, we’re just a message away.
General Inquiries
support@auralyn.com
Scheduling
booksession@auralyn.com
Head Office
1200 6th Ave, 22nd Floor
New York, NY 10036
USA
Office Hours
We’re available to assist you during the following times:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed
Holidays: Closed on all federal holidays
* Need help outside our hours? Feel free to send us a message we’ll respond as soon as we’re back.
Faq
Frequently Asked Questions
1. How soon will I receive a response?
We respond to all inquiries within 24–48 hours during regular business days.
2. Is my information kept confidential?
Yes, all personal data and messages are strictly protected under our confidentiality and privacy policy.
3. Can I contact you for emergency support?
No, please contact local emergency services or a crisis line for immediate mental health support.
4. Do you offer consultations or therapy sessions via email or phone?
We offer scheduled online consultations. Contact us to arrange a convenient time with our professionals.
5. How do I know which therapist is right for me?
We’ll help you choose a therapist based on your unique concerns, goals, and preferences.